An investigation into how Web 2.0 can be harnessed to create value for the customer and enterprise, both in the present and the near futureTools Vijayaratnam, Niko Alistair (2007) An investigation into how Web 2.0 can be harnessed to create value for the customer and enterprise, both in the present and the near future. [Dissertation (University of Nottingham only)] (Unpublished)
AbstractThe term Web 2.0 is currently in vogue, is subject to enormous volumes of hype, and has been heralded as a business revolution [...] caused by the move to the Internet as a platform (O'Reilly, 2006). However you interpret the meaning of the term, the truth is that killer Web 2.0 applications are changing the way that we interact with the Internet
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