An Analysis of Stakeholder Engagement in Tourism Development in Mexico's Chiapas RegionTools Amaya Loustaunau, Rodolfo (2007) An Analysis of Stakeholder Engagement in Tourism Development in Mexico's Chiapas Region. [Dissertation (University of Nottingham only)] (Unpublished)
AbstractTourism activity in Mexico has been one of the most important components of revenue generation as a proportion of GDP. Moreover, tourism has shown to increase economic growth, but the unmeasured exploitation of resources and inefficient planning of tourism development could lead to dyer consequences affecting local communities. The Mexican public and private sectors have to consider these limitations if they want to continue generating revenues from the tourism industry. Therefore, sustainable tourism and corporate social responsibility practices have adopted a stakeholder theory approach for optimal decision making processes. This dissertation presents the case of the southeastern region of Chiapas in Mexico, which has been target of international attention, not only because of political unrest, but for its unique tourism pull- factors. An identification and analysis of each stakeholder in the tourism destination of Chiapas are provided as well as a typology according to their characteristics and attributes. For the purposes of this paper, several stakeholder models were taken into account. The stakeholders included in this paper are the government, businesses, local communities, tourists, tour operators, employees, NGOs, activist groups, the media and religious institutions. The analysis will allow private and public sector institutions to consider essential elements for decision making in tourism development, and policies that need to be enforced within the frame of tourism sustainability for long term profitability.
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