Browse by Authors

[up] Up a level
Number of items: 1.

Hwang, Jui-Chin (2005) "Service Recovery: The Effects of Complaint Handling on Post-complaint Relationship Intention and Customer Switching Behaviour in the Taiwan Fastener Industry". [Dissertation (University of Nottingham only)] (Unpublished)

This list was generated on Wed Jan 22 10:02:55 2025 UTC.