The impact of emerging technologies and AI on human resources in Singapore

Ng, Sharon Miew Ling (2020) The impact of emerging technologies and AI on human resources in Singapore. [Dissertation (University of Nottingham only)]

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The technology-driven world coupled by recent developments in future of work brings upon the challenges faced by Singapore organisations in adapting to these changes, particularly in Artificial Intelligence. Over the last few years, technological developments related to Industry 4.0 have created headlines in relation to its impact on the future of work. Although the developments in Artificial Intelligence promises great economic benefits, research has shown the effective application of AI to HR poses different challenges as compared to other areas; the challenges range from functional to theoretical and when data science is applied to decisions about people, it can create severe disputes with what the society deems as crucial for making significant decisions about individuals. This study aims to determine how emerging technologies particularly AI contribute positively to the HR Singapore organisations. Building on existing studies on AI and HR, the study aims to find the effects of AI on organisation and to what extent does AI revolutionise the HR function.

The research was conducted through a qualitative method and semi-structured interviews were conducted with 16 participants. The findings show that emerging technologies drives productivity and efficiency and AI supports the HR functions particularly in talent acquisition in Singapore organisations.

Item Type: Dissertation (University of Nottingham only)
Keywords: artificial intelligence, human resources, technology development, Singapore
Depositing User: NG, Sharon
Date Deposited: 27 Jul 2021 02:13
Last Modified: 27 Jul 2021 02:13

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