Study of Knowledge Sharing in UEM Builders BerhadTools Lim, Jew Yen (2008) Study of Knowledge Sharing in UEM Builders Berhad. [Dissertation (University of Nottingham only)] (Unpublished)
AbstractEmployees hold a wealth of knowledge and experience about their companies including the products, customers, internal processes, histories, technologies, and competitors. But this knowledge is usually dispersed across scattered individuals and locations. Although learning happens at an individual level, it is usually as a one-time event, without an organisational context or a sense of continuity. Knowledge is kept in people's minds but not shared in an organisation. Not until the 20th century did people start to realise that knowledge is critical to the success of a company and considered to be the pivotal point for aggressive organisational growth in today's highly competitive marketplace. Therefore, large organisations in particular, have put in tremendous efforts to implement knowledge management initiatives to retain their business competence. However, despites the costly investment on complex Information and Communication Technology (ICT) Systems¸ many initiatives have failed to deliver the desirable results. This study examines empirically the social psychological factors that support and inhibit individual’s knowledge sharing behaviour within UEM Builders Berhad. Quantitative responses were collected from 52 respondents in the organisation. Theory of Reasoned Action (TRA) model was adopted in this study to assess if factors that were found to influence the knowledge sharing behaviour in large organisation from previous studies are applicable to UEM Builders Berhad.
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