Project Success in IT Project Management

Siddiqui, Farhan Ahmed (2010) Project Success in IT Project Management. [Dissertation (University of Nottingham only)] (Unpublished)

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The rate of failed and challenged Information Technology (IT) projects is too high according to the CHAOS Studies by the Standish Group and the literature on project management (Standish Group, 2008). The CHAOS Studies define project success as meeting the triple constraints of scope, time, and cost. The criteria for project success need to be agreed by all parties before the start of the project and constantly reviewed as the project progresses. Assessing critical success factors is another way of measuring project success (Dai, 2001). A proposed solution for achieving the project success in IT project management by indentifying the criteria for success and the factor that affect the success criteria to achieving ultimate success.

The purpose of this study was to gather data to determine project success in IT project management based upon the success criteria and critical success factors. Whether the traditional time, cost and quality measures are the lone criteria to determine project success, If not what the additional success criteria’s for success are; critical success factors are additional variables used to measure project success. This outlines the basis for this dissertation which is composed of study into the current success criteria acknowledged from a literature review and interviews. This study uses phenomenological aspect which is suitable for business managements. In this study much importance is given to inductive approach than deductive approach. Primary and secondary data has been used in this research. The questionnaire has been prepared and distributed among the 20 project manager in the various IT companies to do the survey in order to collect the primary data and to provide empirical evidence to the study.

The study is based on data acquired from questionnaires and is presented in the form of descriptive and statistical analyses to identify the success criteria and factors for project success. According to the findings, quality, time, scope stakeholder satisfaction, organizational learning and satisfying business goals are the most relevant success criteria for IT projects and IT project manager should use this measures to glean the project success. Communication, learning, project metrics are important success factors that affect the success criteria of any IT project management.

Item Type: Dissertation (University of Nottingham only)
Depositing User: EP, Services
Date Deposited: 09 Nov 2010 15:11
Last Modified: 17 Feb 2018 01:14

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