Browse by Authors
Number of items: 1. Sandhu, Gurjeven (2007) Does the outsourcing strategy to offshore UK call centres affect customer satisfaction and loyalty of UK student consumers? [Dissertation (University of Nottingham only)] (Unpublished) |
Browse by Authors
Number of items: 1. Sandhu, Gurjeven (2007) Does the outsourcing strategy to offshore UK call centres affect customer satisfaction and loyalty of UK student consumers? [Dissertation (University of Nottingham only)] (Unpublished) |