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Jump to: Article | Book Section Number of items: 4. ArticleBeltagui, Ahmad and Candi, Marina and Riedel, Johann Christian Karl Henry (2016) Setting the stage for service experience: design strategies for functional services. Journal of Service Management, 27 (5). pp. 751-772. ISSN 1757-5818 Book SectionRiedel, Johann Christian Karl Henry and Feng, Yanan and Azadegan, Aida and Romero, Margarida and Usart, Mireia and Baaslrud Hauge, Jannicke (2014) Measuring the commercial outcomes of serious games in companies: a review. In: Serious games development and applications: 5th International Conference, SGDA 2014, Berlin, Germany, October 9-10, 2014: proceedings. Lecture notes in computer science (8778). Springer, Cham, pp. 176-191. ISBN 9783319116228 Riedel, Johann Christian Karl Henry and Feng, Yanan (2014) The knowledge creation process in New Product Development teams in simulation games: a literature review. In: The shift from teaching to learning: individual, collective and organizational learning through gaming simulation. Bertelsmann Verlag, Bielfeld, Germany, pp. 123-132. ISBN 9783763954209 Feng, Yanan and Riedel, Johann Christian Karl Henry (2014) The knowledge creation process in new product development teams in simulation games: a literature review. In: The shift from teaching to learning: individual, collective and organizational learning through gaming simulation. Bertelsmann Verlag, Bielfeld, Germany, pp. 123-132. ISBN 9783763954209 |