The challenges of managing ethnic diversity in the workplace: the case of non-governmental organisations in South Sudan

Masua, David (2020) The challenges of managing ethnic diversity in the workplace: the case of non-governmental organisations in South Sudan. [Dissertation (University of Nottingham only)]

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Abstract

South Sudan is a new country having gotten independence in 2011 from the Sudan. A Country of 64 ethnic groups, South Sudan is deeply divided along ethnic lines and this has permeated throughout social, economic and political fabric of the country. Consequently this minor field study was conducted to investigate the challenges NGOs face managing ethnic diversity. Specifically the study investigated the influence of ethnic diversity on staff recruitment and selection, how NGOs manage ethnically diverse staff, the challenges they face and how they manage these challenges.

The result of the study shows that ethnicity does influence recruitment and selection in the two NGOs and this is consistence with the views of social identity theory. In addition the study reveals that the two NGOs do face significant challenges managing ethnically diverse workforce. It further shows that NGO A has clear mechanisms in place to manage a diverse workforce unlike NGO B. The study also established that due to inadequate skills, systems, procedures and management support in the NGOs individuals in the organisations exploit these gaps to ethnically recruit into the organisation. The study therefore make a recommendation that the NGOs need to develop their capacities to be able manage the complex ethnic diversity in South Sudan and to be able to encourage and manage a diverse workplace. Despite the negativities that come with diversity the study also established that some respondents had positive attitudes and perception about diverse workplace. They value diversity and its benefits and wished their organisations would do more to manage it.

Item Type: Dissertation (University of Nottingham only)
Keywords: ethnicity, ethnic diversity, South Sudan, ethnic groups, NGOs
Depositing User: Masua, David
Date Deposited: 27 Feb 2020 03:48
Last Modified: 06 May 2020 10:31
URI: http://eprints.nottingham.ac.uk/id/eprint/59029

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