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Maina, Dennis (2019) An analysis of the impact of platforms on retail logistics and supply chains: Case studies from the UK retail sector. [Dissertation (University of Nottingham only)]

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Abstract

The rise of platform companies such as Amazon, eBay, Ocado and many others has

caused great disruption to the traditional retail sector in the UK. The purpose of this

study is to therefore determine the impact of platforms in the UK retail sector and

evaluate how traditional retailers are responding through their supply chains and

logistics processes. Using a qualitative case study approach, this study analyzed six

UK retailers to understand how different players are responding in the platform era.

The findings indicate that platform retailers are indeed gaining traction in the UK

retail industry by leveraging on technology and fast logistics. However, traditional

retailers are not taking a back seat. They are also leveraging on their core product

offering, enhancing their supply chain and logistics systems, implementing focus

strategies and with some developing platform capabilities to match those of existing

platform retailers in order to remain competitive. This study therefore contributes

onto the growing body of platform research by adding a supply chain and logistics

perspective. Further it provides an understanding of how retailers can position

themselves to compete in the platform world.

Item Type:	Dissertation (University of Nottingham only)
Depositing User:	Maina, Dennis
Date Deposited:	01 Dec 2022 13:39
Last Modified:	01 Dec 2022 13:39
URI:	https://eprints.nottingham.ac.uk/id/eprint/57799

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