Work-family balance among employees in an international insurance company in Malaysia: an investigation on factors that affect work, family and life satisfaction

Chew, Le Huey (2019) Work-family balance among employees in an international insurance company in Malaysia: an investigation on factors that affect work, family and life satisfaction. [Dissertation (University of Nottingham only)]

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Abstract

Achieving work-life balance has always been the main goal of most employees and organisations in the world and it is not easy. Work-life balance would affect employees and employers negatively if it is not achieved well. Having work-life balance would mean increasing the employees’ level of work satisfaction, family satisfaction and life satisfaction. When employees are satisfied, they would most likely perform well in the organisations which would lead to increased productivity. Therefore, work-life balance benefits both employees and employers and both parties should strive their best to maintain it.

This research examined various predictors (work/family enrichment, work/family support, work/family conflict (work-to-family conflict and family-to-work conflict), self-effieacy for managing work/family conflict and flexibility in working hours and job location) and how these predictors affect the dependent variables which included work satisfaction, family satisfaction and life satisfaction. Work and family balance is represented by the two predictors which are work/family enrichment and work/family conflict. There were 111 participants for this study who were all employed full time in the financial sector of an international insurance company. They came from different backgrounds with different ethnicities which were mainly Malay, Chinese and Indian. Linear regression was also used to test the relationships between the variables. Most of the hypotheses listed out were supported except for one hypothesis which was not significant in its result (see Table 4).

All the predictor variables have a certain influence on work, family and life satisfaction and that outcome was that predictor variables have the greatest influence in work satisfaction. Results have showed that work-family enrichment and work support most significantly predicted work satisfaction. Work support and family-to-work enrichment most significantly predicted fmily satisfaction. Self-efficacy family-to-work conflict and family-to-work enrichment most significantly predicted life satisfaction/happiness. The contribution to knowledge by this thesis was that people could now gain an insight on th work-life balance of the employees in this international insurance company operating in Malaysia.

Item Type: Dissertation (University of Nottingham only)
Depositing User: Library Services, UNM
Date Deposited: 14 Aug 2019 04:32
Last Modified: 07 May 2020 10:32
URI: http://eprints.nottingham.ac.uk/id/eprint/57255

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