Global Aviation Industry: Using Qualitative Content Analysis to Capture Dimensions of Safety CultureTools Huynh, Ngoc Nhat Vy (2018) Global Aviation Industry: Using Qualitative Content Analysis to Capture Dimensions of Safety Culture. [Dissertation (University of Nottingham only)]
AbstractHigh reliability organisations are strongly weight to safety operations due to the significant adverse impacts of catastrophes and accidents associated to safety, and Chernobyl nuclear disaster is a typical example. “Safety Culture” is first introduced in INSAG’s report, and this creates a research tendency among scholars, regulatory bodies and think-tank organisations. Over 100 years of commercial airline history, it becomes the most convenient and safest transportation method. To achieve this safety record, airlines pioneer to integrate “safety culture” into their daily operational activities by the managerial commitment to safety, a set of rules and regulations, and the significant investment in safety management systems. There are many previous research that have focused on safety climate in various high reliability organisations such as nuclear power station, military aviation, or air traffic control. However, there is no research before that has examined dimensions of safety culture from the qualitative secondary data of annual reports. From these points, this research has investigated Safety Culture of Global Aviation Industry of top 40 airline groups ranked by their revenue performance in 2016 ($m). The qualitative content analysis is conducted with the support of NVivo 12 to extract and quantify safety culture content. The acquired data is later utilised to get the insights of Safety Culture across all airlines, and the distinctions among airlines which are located in different continents.
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