Decision-making Approach to Employee Selection among Companies in Malaysia

Koh, Anna Ching Ling (2013) Decision-making Approach to Employee Selection among Companies in Malaysia. [Dissertation (University of Nottingham only)]

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With so much rhetoric placed on the importance of “hiring the right employee” in every

organization to ensure a ‘fit’ between the potential candidates and the company as a wrong

hire could amount up to 30% of the employee’s earning in the first-year to an organization

(Hacker, 1997). This topic – employee selection has received little attention in the Malaysian

context, therefore, this research was conducted with the main objective to study organizations

hiring or selection methodology, the analytic/ rational or intuitive/ social approach they

choose in reaching a final hiring judgment, the issues and challenges that they faced, as well

as their future strategy among organizations in Malaysia. The limitations within selection’s

decision-making due to humans’ subjectivity are known as bounded-rationality is also

explored in this research. A total of 50 surveys were carried out among companies from

various industries, and 3 interviews were conducted with senior human resource personnel of

varying company size and industry in relation to the subject of decision-making approaches

to selection among organizations in Malaysia. The key findings of this research suggest that

the majority of Malaysian organizations neither wholeheartedly accept nor reject an analytic/

rational approach but favors a hybridization approach to selection where there is a blending

of both analytic and intuitive model which provides an acceptably holistic approach in their

hiring judgment. There are, however, a haphazard way in the practice of an analytic/ rational

approach which could be improved on. Perhaps, organizations in Malaysia could adopt a

more rigorous scientific-based selection process as a compliment to the preferred intuitive/

social approach in their decision-making.

Item Type: Dissertation (University of Nottingham only)
Depositing User: UNM, ePrints
Date Deposited: 26 Dec 2014 08:05
Last Modified: 19 Oct 2017 14:11

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