Decision-making Approach to Employee Selection among Companies in Malaysia

Koh, Anna Ching Ling (2013) Decision-making Approach to Employee Selection among Companies in Malaysia. [Dissertation (University of Nottingham only)]

[img] PDF - Registered users only - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (2MB)

Abstract

With so much rhetoric placed on the importance of “hiring the right employee” in every

organization to ensure a ‘fit’ between the potential candidates and the company as a wrong

hire could amount up to 30% of the employee’s earning in the first-year to an organization

(Hacker, 1997). This topic – employee selection has received little attention in the Malaysian

context, therefore, this research was conducted with the main objective to study organizations

hiring or selection methodology, the analytic/ rational or intuitive/ social approach they

choose in reaching a final hiring judgment, the issues and challenges that they faced, as well

as their future strategy among organizations in Malaysia. The limitations within selection’s

decision-making due to humans’ subjectivity are known as bounded-rationality is also

explored in this research. A total of 50 surveys were carried out among companies from

various industries, and 3 interviews were conducted with senior human resource personnel of

varying company size and industry in relation to the subject of decision-making approaches

to selection among organizations in Malaysia. The key findings of this research suggest that

the majority of Malaysian organizations neither wholeheartedly accept nor reject an analytic/

rational approach but favors a hybridization approach to selection where there is a blending

of both analytic and intuitive model which provides an acceptably holistic approach in their

hiring judgment. There are, however, a haphazard way in the practice of an analytic/ rational

approach which could be improved on. Perhaps, organizations in Malaysia could adopt a

more rigorous scientific-based selection process as a compliment to the preferred intuitive/

social approach in their decision-making.

Item Type: Dissertation (University of Nottingham only)
Depositing User: Library Services, UNMC
Date Deposited: 26 Dec 2014 08:05
Last Modified: 23 Oct 2016 15:53
URI: http://eprints.nottingham.ac.uk/id/eprint/27991

Actions (Archive Staff Only)

Edit View Edit View