Stakeholder management and engagement in the utility industry

Dhawan, Rohit (2013) Stakeholder management and engagement in the utility industry. [Dissertation (University of Nottingham only)] (Unpublished)

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Stakeholder management has become an increasingly important aspect of conducting business. Organizations no longer answer solely to their shareholders, but rather, a larger array of stakeholders in society. The same is true for utility companies. This paper discusses the shareholder/stakeholder debate, maps the various stakeholders relative to a utility company, and provides an example of a method of engagement with one of its’ stakeholders—the consumer.

Item Type: Dissertation (University of Nottingham only)
Depositing User: EP, Services
Date Deposited: 23 Dec 2021 13:39
Last Modified: 23 Dec 2021 13:39

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