How to Make Innovation Happen in ASOG Shanghai
Ding, Haohong (2012) How to Make Innovation Happen in ASOG Shanghai. [Dissertation (University of Nottingham only)] (Unpublished)
Public hospitals dominate the healthcare marketplace in China, while private facilities are smaller with more limited service offerings. The physical environment of these public hospitals is often characterized by inadequate hygiene, non-patient friendly design and a lack of privacy. As incomes rise under a predominantly fee-for-service system, patients with income power are able to choose more costly private healthcare facilities. The only way for private hospitals to excel is to develop the capability to offer innovative services to win this niche market.
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