Development of Quality Management in India (An evaluation of Implementation of ISO in a SME in India)
Kachapilly Joseph, Jackson (2011) Development of Quality Management in India (An evaluation of Implementation of ISO in a SME in India). [Dissertation (University of Nottingham only)] (Unpublished)
The purpose of this research is to deduce an overall picture of development of quality management in India, especially the position of ISO in SMEs in India. This dissertation presents the results of an investigation of implementation of ISO 9000 in a SME in India. The observations and discussions made through this study can be referred by SMEs and large scale organisations during the process of decision making for implementation of ISO to know beforehand several problems that could arise during the process of ISO implementation and its maintenance and take preventive measures.
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