Improving the Performance of Supply Chain Collaboration and Supplier Development Practices in Developing Countries: A Case study of Two Nigerian Manufacturing Firms

Ezugo, Oguebie (2011) Improving the Performance of Supply Chain Collaboration and Supplier Development Practices in Developing Countries: A Case study of Two Nigerian Manufacturing Firms. [Dissertation (University of Nottingham only)] (Unpublished)

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Abstract

Purpose – The purpose of this research is to explore the factors affecting the performance levels of supply chain collaboration and supplier development in a developing country’s manufacturing supply chain; and subsequently, give recommendations on ways to improve the operational performance of these practices.

Design/methodology/approach – The proposed improvement analysis will be based on the case study of two Nigerian manufacturing firms – J.C. Udeozor Global Industries Ltd and Smooford International Ltd. It involves the use of established qualitative research tools such as: the use of pilot interviews, multiple sources of data for triangulation of facts, and semi-structured interviews. The analytic approach was initiated by developing an analytic strategy and the use of the SWOT analysis framework.

Findings – Attention was drawn to 6 main factors causing the low level of operational performance levels in the Nigerian manufacturing firms: poor ICT development, poor infrastructure, low commitment levels from suppliers, low trust levels between supply chain partners and inter- departmental communication levels. Using the SWOT analysis framework and these key factors, the following improvement initiatives were suggested: promotion of educational and training programs in manufacturing firms in the country, providence of better infrastructures by the Nigerian government and participation of the private financial institutions. Therefore the objective of the research was met.

Originality/value – Little or no research has been made in the field of supply chain management in Nigeria, therefore, giving the impression that in the near future, this research could be regarded as a pilot case study from which further researches could be built upon. This research would contribute to the knowledge of supply chain issues found in developing countries such as Nigeria, and would also be of benefit to manufacturing firms in similar developing countries which are exploring ways to improve their operational performance levels in the supply chain.

Keywords — Collaboration, Supplier development, operational performance, Nigeria, manufacturing industry, Supply chain management

Item Type: Dissertation (University of Nottingham only)
Depositing User: EP, Services
Date Deposited: 26 Apr 2012 08:34
Last Modified: 10 Nov 2016 06:06
URI: http://eprints.nottingham.ac.uk/id/eprint/25210

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