Assessment of E-Business Transformation and Business Process Reengineering for a SME using Simulation Modelling
Choong, Sarah Shiow Yen (2010) Assessment of E-Business Transformation and Business Process Reengineering for a SME using Simulation Modelling. [Dissertation (University of Nottingham only)] (Unpublished)
As globalization takes place, there are increasing opportunities for SMEs to expand their business in a more global market place. With the advancement of ICT, the adoption of E-Business as a business expansion strategy will allow SMEs to break away from the traditional business model, hence providing them with the competitive advantage over their competitors. Although E-Business adoption via BPR is widely used by MNE in developed countries, organization structure, culture, business capacities, economic development, ICT infrastructure and user acceptance of developing countries such as Malaysia SMEs do differ from MNE. This may indicate that not every approach that is deemed successful for MNE will be suitable for SMEs adoption.
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