An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company
Tai, Kin Tat (2010) An Exploratory Study on the Application of Lean Management and Six Sigma in a Malaysian based Haulage Company. [Dissertation (University of Nottingham only)] (Unpublished)
This paper presents a study on the operational improvement using Lean Management and Six Sigma in a logistics company, specifically in the haulage division. The company in focus is a pioneer logistics company in Malaysia, facing intense competition from new startups since the national liberalisation of the haulage industry. In order to stop their dwindling market share from being taken by new container hauliers, the company strives to improve their haulage operation which is their core business. The research would analyse the haulage operations from the Lean Management and six sigma perspective.
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