Empowerment In The Royal Malaysian Navy An Empirical Study
Abdullah, Muhammad Ilyasaq Choo (2003) Empowerment In The Royal Malaysian Navy An Empirical Study. [Dissertation (University of Nottingham only)] (Unpublished)
Empowerment has been widely researched in the private and public sectors, but not in a military environment. With the adoption of Total Quality Management (TQM) practices in the Royal Malaysian Navy (RMN), empowerment becomes vital. The focus of this study is to determine whether empowerment is practiced in the RMN and can it be widely practiced. Two separate surveys were conducted at Naval Headquarters, Ministry of Defence (Naval HQ) and Lumut Naval Base (LNB). This is to identify factors considered important and establish whether a gap exists between their expectations of what empowerment should be. Information vital to the study was generated from the data with the help of SPSS V.11. An analysis was conducted and trends illustrated. Based on the literature reviewed, findings from the study confirm the factors deemed important for the practice of empowerment. Results confirmed that empowerment is practiced and naval personnel are ready and receptive to empowerment. A gap does exist and there were common and uncommon factors identified as important for the practice of empowerment in the RMN. Common factors, for example, attitude, commitment, communication, trust, and knowledge, while uncommon factors like motivation, leadership and teamwork. Discouraging and encouraging factors were also identified. It was concluded that empowerment practices can be implemented in the RMN and personnel are ready to be empowered. The factors and criteria of empowerment identified by respondents from both levels as vital components for empowerment in the RMN must be given top priority and utilised appropriately. Keeping in mind, empowerment as practiced in the private and public sectors as expounded by the literature review should be adapted to contextually suit the culture and environment that the RMN is in. Only then will the RMN be assured that it is moving towards achieving its goal in becoming a quality navy.
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