Improving Efficiency of The Urology Department of Nottingham City Hospital: A Demand and Capacity Management Approach
Kok, Emrah (2010) Improving Efficiency of The Urology Department of Nottingham City Hospital: A Demand and Capacity Management Approach. [Dissertation (University of Nottingham only)] (Unpublished)
The purpose of this dissertation was to identify the strategies and techniques mentioned in demand management and capacity management fields by a thorough search of the literature to improve operations and increase efficiency in a surgical specialty, which was decided to be the Urology Department of Nottingham City Hospital. The main reason in targeting urology department for improvements was a result of the literature review, as the said department was considered to have more routine and flow-like operations, and standardized procedures.
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