CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET

Santos, Roberta (2010) CUSTOMER VALUE CREATION IN THE GENERICS PHARMACEUTICAL MARKET. [Dissertation (University of Nottingham only)] (Unpublished)

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Abstract

This paper integrates a wider case study on PharmCo, a pharmaceutical company that is currently building a strategy to entry the hospital generics market.

The research aims to investigate what United Kingdom (UK) hospitals key decision makers perceive as value when purchasing generic pharmaceuticals, and how the company can co-create value with these customers.

The outcome provides a customer value analysis model and value propositions recommendations so PharmCo can achieve competitive advantage in the market.

Item Type: Dissertation (University of Nottingham only)
Depositing User: EP, Services
Date Deposited: 09 Nov 2010 15:08
Last Modified: 26 Oct 2016 07:34
URI: http://eprints.nottingham.ac.uk/id/eprint/23683

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