The interpretation and application of ACE Tools in Singapore MRO
Tay, Su Khee (2009) The interpretation and application of ACE Tools in Singapore MRO. [Dissertation (University of Nottingham only)] (Unpublished)
The use of Achieving Competitive Excellence (ACE) Tools in Pratt & Whitney has been widely regarded as the key to guiding Pratt & Whitney to market leader’s position. ACE is taught to all employees as a toolbox where different tools can be used to solve various problems or issues encountered during our daily work. It is also the way in which Pratt & Whitney should conduct its business. While the essence of the tools is the same, it is the interpretation and acceptance of the tools at various Maintenance Repair and Overhaul (MRO) units that prompted this study.
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