Detangling Value: A study into the benefits of using in-house CSR expertise compared with the benefits of using CSR consultancy expertise

MacCarthy, Jennifer (2007) Detangling Value: A study into the benefits of using in-house CSR expertise compared with the benefits of using CSR consultancy expertise. [Dissertation (University of Nottingham only)] (Unpublished)

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Abstract

Abstract

The topic of Corporate Social Responsibility (CSR) is an area with an increasing

breadth of literature. However, literature regarding how CSR expertise is sourced for

developing CSR projects and programmes within companies is distinctly weak. This

study takes, arguably, the two most predominant forms of CSR expertise, in-house

CSR expertise and CSR consultancies, and investigates what value these different

types of expertise offer in sourcing for CSR activities. Beyond this, suggestions of

when these different forms of expertise are used are discussed. This study also

considers if there is a particular formula regarding how CSR expertise is sourced for

different projects and programmes. This investigation is based largely on primary

research including interviews with CSR representatives from companies that qualified

into Business in the Community ��Top 100 Companies that Count in the Corporate

Responsibility Index 2006 and interviews with directors of a CSR consultancy.

Through this research this study has been able to identify some of the key values of

both in-house and CSR consultancy expertise are in the eyes of those who carry out

CSR day to day in the business world. It has also been able to shed some light on how

these different types of expertise fit together and therefore provide some explanation

of how sourcing decisions regarding CSR expertise are made.

Item Type: Dissertation (University of Nottingham only)
Keywords: corporate social responsibility, consultancy
Depositing User: EP, Services
Date Deposited: 06 Mar 2008
Last Modified: 12 May 2016 14:43
URI: http://eprints.nottingham.ac.uk/id/eprint/21050

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