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Santos, Angeli and Mustafa, Michael and Cantu, Ana Ayala (2018) Exploring the direct and indirect effects of emotional intelligence and frequency of customer contact on organisational citizenship behaviours among hotel employees in Mexico. International Journal of Work Organisation and Emotion . ISSN 1740-8946 (In Press)

Man, Thomas Wing Yan and Mustafa, Michael and Fang, Yao (2016) Succession in Chinese family enterprises: the influence of cognitive, regulatory and normative factors. International Journal of Management Practice, 9 (4). pp. 412-432. ISSN 1477-8143

Mustafa, Michael and Santos, Angeli and Chern, Gwi Terk (2016) Emotional intelligence as a moderator in the emotional labour-burnout relationship: evidence from Malaysian HR professionals. International Journal of Work Organisation and Emotion, 7 (2). pp. 143-164. ISSN 1740-8946

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