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Cherian, Bijoy, Lin, Yen-Hui and Mohd Ramli, Mohd Nizaruddin Azlan (2008) HOWCAN MULTI- CHANNEL RETAILING FURTHER EXPAND THEIR PRODUCT RANGE WHILST SUSTAINING CUSTOMER EXPERIENCE AND SATISFACTION FOR BOOTS.COM? [Dissertation (University of Nottingham only)] (Unpublished)

Mohd Ramli, Mohd Nizaruddin Azlan (2008) HOWCAN MULTI- CHANNEL RETAILING FURTHER EXPAND THEIR PRODUCT RANGE WHILST SUSTAINING CUSTOMER EXPERIENCE AND SATISFACTION FOR BOOTS.COM? A Risk management perspective. [Dissertation (University of Nottingham only)] (Unpublished)

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