Unregistered health care staff's perceptions of 12 hour shifts: an interview study

Thomson, Louise, Schneider, Justine M. and Hare Duke, Laurie (2017) Unregistered health care staff's perceptions of 12 hour shifts: an interview study. Journal of Nursing Management, 25 (7). pp. 531-538. ISSN 1365-2834

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The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care.


Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance.


25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups.


A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate.


The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors.

Item Type: Article
RIS ID: https://nottingham-repository.worktribe.com/output/875406
Additional Information: This is the peer reviewed version of the following article: Thomson L., Schneider J., & Hare Duke L. (2017) Journal of Nursing Management 25, 531–538. Unregistered health care staff's perceptions of 12 hour shifts: an interview study which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/jonm.12490/full This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
Keywords: 12-hour shifts, Unregistered health care staff, Patient care, Work performance
Schools/Departments: University of Nottingham, UK > Faculty of Social Sciences > School of Sociology and Social Policy
University of Nottingham, UK > Faculty of Medicine and Health Sciences > School of Medicine
Identification Number: https://doi.org/10.1111/jonm.12490
Depositing User: Eprints, Support
Date Deposited: 01 Jun 2017 09:56
Last Modified: 04 May 2020 18:58
URI: https://eprints.nottingham.ac.uk/id/eprint/43325

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