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Number of items: 2. Randhir-Singh, Sarabjit Kaur (2021) Perceived justice and consumer post service failure behaviour: the moderating role of failure severity, attachment styles, and brand authenticity. PhD thesis, University of Nottingham. Sun, Xiaoxi (2021) The impact of the franchisor-franchisee relationship on franchisee performance. PhD thesis, University of Nottingham. |