Browse by AuthorsNumber of items: 1. Zainal, Nur Thara Atikah (2020) The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study. PhD thesis, University of Nottingham. |
Browse by AuthorsNumber of items: 1. Zainal, Nur Thara Atikah (2020) The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study. PhD thesis, University of Nottingham. |