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Malone, Sheila, McKechnie, Sally and Tynan, Caroline (2017) Tourists’ emotions as a resource for customer value creation, cocreation, and destruction: a customer-grounded understanding. Journal of Travel Research . ISSN 1552-6763

Malone, Sheila (2012) Understanding the role of emotion in ethical consumption: a tourism context. PhD thesis, University of Nottingham.

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