Browse by Authors and Editors

Up a level
Export as [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | Date | No Grouping
Jump to: Article
Number of items: 4.

Article

Chen, T. and Ma, K. and Bian, X. and Zheng, C. and Devlin, James (2017) Is high recovery more effective than expected recovery in addressing service failure?: a moral judgment perspective. Journal of Business Research . ISSN 0148-2963 (In Press)

Moin, S.M.A. and Devlin, James and McKechnie, Sally (2017) Trust in financial services: the influence of demographics and dispositional characteristics. Journal of Financial Services Marketing, 22 (2). pp. 64-76. ISSN 1479-1846

Sekhon, Harjit and Roy, Sanjit Kumar and Chadwick, Simon and Devlin, James (2016) Corporate image and a sport’s governing body. Service Industries Journal, 36 (11-12). pp. 556-575. ISSN 1743-9507

Moin, S.M.A. and Devlin, James and McKechnie, Sally (2016) The magic of branding: the role of 'pledge', 'turn' and 'prestige' in fostering consumer trust in financial services. Journal of Financial Services Marketing, 21 (2). pp. 113-126. ISSN 1479-1846

This list was generated on Wed Oct 18 07:47:37 2017 UTC.