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Beltagui, Ahmad and Candi, Marina and Riedel, Johann Christian Karl Henry (2016) Setting the stage for service experience: design strategies for functional services. Journal of Service Management, 27 (5). pp. 751-772. ISSN 1757-5818

Mario, Tucker J. and Roberts, Deborah L. and Candi, Marina and Barczak, Gloria (2016) Customizing your social strategy to the platform. MIT Sloan Management Review, 57 (3). ISSN 1532-9194

This list was generated on Mon Dec 11 01:37:58 2017 UTC.