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Kumar, Thivashini B Jaya and Goh, See-Kwong and Balaji, M.S. (2020) Sharing travel related experiences on social media – integrating social capital and face orientation. Journal of Vacation Marketing . p. 135676672097504. ISSN 1356-7667

Balaji, M.S. and Khong, Kok Wei and Chong, Alain Yee Loong (2016) Determinants of negative word-of-mouth communication using social networking sites. Information & Management, 53 (4). pp. 528-540. ISSN 03787206

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