Playing the legal card: using ideation cards to raise data protection issues within the design processTools Luger, Ewa, Urquhart, Lachlan, Rodden, Tom and Golembewski, Michael (2015) Playing the legal card: using ideation cards to raise data protection issues within the design process. In: 33rd Annual ACM Conference on Human Factors in Computing Systems, 18-23 April 2015, Seoul, South Korea. Full text not available from this repository.
Official URL: https://dl.acm.org/citation.cfm?id=2702142
AbstractThe regulatory climate is in a process of change. Design, having been implicated for some time, is now explicitly linked to law. This paper recognises the heightened role of designers in the regulation of ambient interactive technologies. Taking account of incumbent legal requirements is difficult. Legal rules are convoluted, uncertain, and not geared towards operationalisable heuristics or development guidelines for system designers. Privacy and data protection are a particular moral, social and legal concern for technologies. This paper seeks to understand how to make emerging European data protection regulation more accessible to our community. Our approach develops and tests a series of data protection ideation cards with teams of designers. We find that, whilst wishing to protect users, regulation is viewed as a compliance issue. Subsequently we argue for the use of instruments, such as our cards, as a means to engage designers in leading a human-centered approach to regulation.
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