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Galanis, Renos (2013) The Big Bang Theory: Roles and contributions of Middle Managers in Cypriot Banking Industry’s Strategic Reconstruction. [Dissertation (University of Nottingham only)] (Unpublished)

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Abstract

Purpose

Middle managers are the organizational actors burdened with the task to implement changes that others –senior management most likely– have designed. The dichotomy in literature regarding their contribution to strategic change is evident. Some authors strongly defend their importance in strategic change management whilst others label them as obstructive, resisters and saboteurs.

Various authors have called for further research on middle managers roles and contributions in various types of strategic change, since strategic change comes in many forms and sizes.

This study attempts to fill that gap by “putting under the microscope” middle managers who are experiencing the process of strategic reconstruction.

Design/methodology/Approach

The approach of this study is qualitative and involved semi-structured interviews with 12 middle managers from the Cypriot banking industry. The rationale behind the selection of the Cypriot banking industry is that given the recently agreed memorandum between Cyprus and Troika, the banking industry has to undertake reconstruction. Three banks were used as platforms to access middle managers.

Findings

Despite the fact that middle managers are excluded from strategy making, they are change protagonists. The analysis revealed that middle managers apart from making sense of, communicating and implementing changes, they manage the psychological element of change by assisting their subordinates and by developing commitment. Also, they make suggestions on how change process and organizational performance can be improved.

Research limitations/implications

Apart from describing the limitations of the study, the researcher proposes direction for future research.

Originality/value

It is a study that examines the contributions and roles of middle managers in strategic reconstruction by gathering qualitative data from one industry. The involvement of Troika and the agreed memorandum make the context in which these banks operate unique and worth examining.

Item Type:	Dissertation (University of Nottingham only)
Keywords:	middle management; strategic reconstruction; organizational change
Depositing User:	EP, Services
Date Deposited:	24 Feb 2014 12:47
Last Modified:	19 Oct 2017 14:16
URI:	https://eprints.nottingham.ac.uk/id/eprint/26655

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