An agent-based simulation of in-store customer experiences
Siebers, Peer-Olaf and Aickelin, Uwe and Celia, Helen and Clegg, Chris (2008) An agent-based simulation of in-store customer experiences. In: Operational Research Society 4th Simulation Workshop, Worcestershire, UK, Worcestershire, UK.
Official URL: http://www.orsoc.org.uk/orshop/(b3yrqk55en5un0vxdpbnbr55)/orcontent.aspx?inc=simulation2008_main.htm
Agent-based modelling and simulation offers a new and exciting way of understanding the world of work. In this paper we describe the development of an agent-based simulation model, designed to help to understand the relationship between human resource management practices
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