A Multi-Agent Simulation of Retail Management Practices

Siebers, Peer-Olaf and Aickelin, Uwe and Celia, Helen and Clegg, Christopher (2007) A Multi-Agent Simulation of Retail Management Practices. In: Proceedings of the Summer Computer Simulation Conference (SCSC 2007), San Diego, USA.

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Abstract

We apply Agent-Based Modeling and Simulation (ABMS) to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents do offer potential for developing organizational capabilities in the future. Our multi-disciplinary research team has worked with a UK department store to collect data and capture perceptions about operations from actors within departments. Based on this case study work, we have built a simulator that we present in this paper. We then use the simulator to gather empirical evidence regarding two specific management practices: empowerment and employee development.

Item Type: Conference or Workshop Item (Paper)
Schools/Departments: University of Nottingham UK Campus > Faculty of Science > School of Computer Science
Depositing User: Aickelin, Professor Uwe
Date Deposited: 17 Oct 2007 13:06
Last Modified: 17 Oct 2007 13:06
URI: http://eprints.nottingham.ac.uk/id/eprint/592

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