A Multi-Agent Simulation of Retail Management Practices

Siebers, Peer-Olaf and Aickelin, Uwe and Celia, Helen and Clegg, Christopher (2007) A Multi-Agent Simulation of Retail Management Practices. In: Proceedings of the Summer Computer Simulation Conference (SCSC 2007), San Diego, USA.

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Abstract

We apply Agent-Based Modeling and Simulation (ABMS) to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents do offer potential for developing organizational capabilities in the future. Our multi-disciplinary research team has worked with a UK department store to collect data and capture perceptions about operations from actors within departments. Based on this case study work, we have built a simulator that we present in this paper. We then use the simulator to gather empirical evidence regarding two specific management practices: empowerment and employee development.

Item Type:Conference or Workshop Item (Paper)
Schools/Departments:Faculty of Science > School of Computer Science and Information Technology
ID Code:592
Deposited By:Aickelin, Professor Uwe
Deposited On:17 Oct 2007 14:06
Last Modified:17 Oct 2007 14:06

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