The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis

Liu, Yang and Cai, Zhao and Liu, Hefu (2018) The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis. In: 39th International Conference on Information Systems (ICIS 2018). Association for Information Systems. ISBN 978-0-9966831-7-3

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Abstract

In enterprise system (ES) project, knowledge sharing between client and ES vendor is a pivotal practice to ensure its success. However, it is a tradeoff for managers to balance two forms of knowledge sharing – exploitative and exploratory knowledge sharing. This study provides a preliminary insight by investigating the effects of congruence and incongruence of knowledge sharing on the success of ES project. Using data collected from 112 clients of an ES vendor, we apply polynomial modeling and response surface methodology for an in depth analysis. Our findings point out the importance of congruence between the two forms of knowledge sharing and we also find that exploratory knowledge sharing between client and ES vendor is a prerequisite to the success of ES project. In future research, we aim to examine how to balance the two forms of knowledge sharing and find out which kind of knowledge should be necessarily shared.

Item Type: Book Section
Keywords: knowledge sharing; congruence; enterprise systems; polynomial modeling; response surface methodology
Schools/Departments: University of Nottingham Ningbo China > Faculty of Business > Nottingham University Business School China
Related URLs:
URLURL Type
https://icis2018.aisconferences.org/UNSPECIFIED
Depositing User: Zhou, Elsie
Date Deposited: 01 Apr 2019 13:51
Last Modified: 01 Apr 2019 13:51
URI: http://eprints.nottingham.ac.uk/id/eprint/56409

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