Business intelligence effectiveness and corporate performance management: an empirical analysis

Richards, Gregory and Yeoh, William and Chong, Alain Yee Loong and Popovič, Aleš (2017) Business intelligence effectiveness and corporate performance management: an empirical analysis. Journal of Computer Information Systems . ISSN 0887-4417

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Abstract

Business intelligence (BI) technologies have received much attention from both academics and practitioners, and the emerging field of business analytics (BA) is beginning to generate academic research. However, the impact of BI and the relative importance of BA on corporate performance management (CPM) have not yet been investigated. To address this gap, we modeled a CPM framework based on the Integrative model of IT business value and on information processing theory. Data were collected from a global survey of senior managers in 337 companies. Findings suggest that the more effective the BI implementation, the more effective the CPM-related planning and analytic practices. BI effectiveness is strongly related to BA, planning and to measurement. In contrast, BA effectiveness is strongly related to planning but less so to measurement. The study suggests that although both BI and BA contribute to corporate management practices, the information needs are different based on the level of uncertainty versus ambiguity characteristic of the management practice.

Item Type: Article
RIS ID: https://nottingham-repository.worktribe.com/output/875169
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Computer Information Systems on 31 July 2017, available online: http://www.tandfonline.com/10.1080/08874417.2017.1334244
Keywords: Business intelligence; corporate performance management; empirical study
Schools/Departments: University of Nottingham Ningbo China > Faculty of Business > Nottingham University Business School China
Identification Number: https://doi.org/10.1080/08874417.2017.1334244
Depositing User: Yu, Tiffany
Date Deposited: 21 May 2018 08:49
Last Modified: 04 May 2020 18:58
URI: http://eprints.nottingham.ac.uk/id/eprint/51904

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