“What do you want for dinner?”: need anticipation and the design of proactive technologies for the home

Hyland, Lewis and Crabtree, Andy and Fischer, Joel E. and Colley, James and Fuentes, Carolina (2018) “What do you want for dinner?”: need anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work . pp. 1-30. ISSN 1573-7551

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Abstract

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visible the mundane, ‘seen but unnoticed’ methodologies that household members accountably employ to organise list construction and accomplish calculation on the shop floor. We discuss and reflect on the challenges members’ methodologies pose for proactive systems that seek to support domestic grocery shopping, including the challenges of sensing, learning and predicting, and gearing autonomous agents into social practice within the home.

Item Type: Article
RIS ID: https://nottingham-repository.worktribe.com/output/933281
Keywords: Ethnomethodology, domestic grocery shopping, proactive technology, automation, autonomous agents
Schools/Departments: University of Nottingham, UK > Faculty of Science > School of Computer Science
Identification Number: https://doi.org/10.1007/s10606-018-9314-4
Depositing User: Eprints, Support
Date Deposited: 23 Apr 2018 12:55
Last Modified: 04 May 2020 19:37
URI: http://eprints.nottingham.ac.uk/id/eprint/51327

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