Evaluation of a community pharmacy dispensing process using a Coloured Petri Net

Naybour, M. and Remenyte-Prescott, R. and Boyd, M. (2018) Evaluation of a community pharmacy dispensing process using a Coloured Petri Net. In: 28th International European Safety and Reliability Conference (ESREL 2018), 17-21 June 2018, Trondheim, Norway. (In Press)

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UK customers visited community pharmacies to receive NHS prescriptions 1.104 billion times in 2016. One study of dispensing errors found an error rate of 3.3%. Severe dispensing inaccuracies often receive a high level of media attention, however, lower level errors could also be causing significant inefficiencies in the delivery of primary healthcare. This paper presents a modelling approach for analysing the reliability and efficiency of community pharmacies performance using a Coloured Petri Net (CPN) methodology. The model consider show single prescriptions are processed, the use of staff resources, and the occurrence of errors. The CPN evaluates performance over a set of key performance indicators. Results are validated, where possible, against published studies of community pharmacies.

Item Type: Conference or Workshop Item (Paper)
Schools/Departments: University of Nottingham, UK > Faculty of Engineering
University of Nottingham, UK > Faculty of Science
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Depositing User: Eprints, Support
Date Deposited: 02 Mar 2018 11:06
Last Modified: 21 Jun 2018 08:08
URI: http://eprints.nottingham.ac.uk/id/eprint/50126

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