Un-registered healthcare staff's perceptions of 12 hour shifts: an interview study

Thomson, Louise and Schneider, Justine M. and Hare Duke, Laurie (2017) Un-registered healthcare staff's perceptions of 12 hour shifts: an interview study. Journal of Nursing Management . ISSN 1365-2834 (In Press)

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Abstract

Aim

The purpose of the study was to explore the unregistered health care staff’s perceptions of 12-hour shifts on work performance and patient care.

Background

Many unregistered health care staff work 12-hour shifts. It is unclear whether 12-hour shifts are compatible with good quality care or work performance.

Method

25 Health Care Assistants with experience of working 12-hour shifts in a range of care settings took part in semi-structured interviews or focus groups.

Results

A wide range of views emerged on the perceived impact of 12-hour shifts on patient care and work performance in different settings. Negative outcomes were perceived to occur when 12-hour shifts were combined with short-staffing, three or more consecutive long shifts, high levels of demands, insufficient breaks and working with unfamiliar colleagues. Positive outcomes were perceived to be more likely in a context of control over shift patterns, sufficient staffing levels, and a supportive team climate.

Conclusion

The perceived relationship between 12-hour shifts and patient care and work performance varies with the patient context and wider workplace factors.

Item Type: Article
Keywords: 12-hour shifts, Unregistered health care staff, Patient care, Work performance
Schools/Departments: University of Nottingham, UK > Faculty of Social Sciences > School of Sociology and Social Policy
University of Nottingham, UK > Faculty of Medicine and Health Sciences > School of Medicine
Depositing User: Eprints, Support
Date Deposited: 01 Jun 2017 09:56
Last Modified: 07 Aug 2017 09:42
URI: http://eprints.nottingham.ac.uk/id/eprint/43325

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