We need to talk about error: causes and types of error in veterinary practice

Oxtoby, C. and Ferguson, E. and White, K. and Mossop, L. (2015) We need to talk about error: causes and types of error in veterinary practice. Veterinary Record, 177 (17). p. 438. ISSN 0042-4900

[img] PDF - Repository staff only - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (812kB)

Abstract

Patient safety research in human medicine has identified the causes and common types of medical error and subsequently informed the development of interventions which mitigate harm, such as the WHO’s safe surgery checklist. There is no such evidence available to the veterinary profession. This study therefore aims to identify the causes and types of errors in veterinary practice, and presents an evidence based system for their classification. Causes of error were identified from retrospective record review of 678 claims to the profession’s leading indemnity insurer and nine focus groups (average N per group=8) with vets, nurses and support staff were performed using critical incident technique. Reason’s (2000) Swiss cheese model of error was used to inform the interpretation of the data. Types of error were extracted from 2978 claims records reported between the years 2009 and 2013. The major classes of error causation were identified with mistakes involving surgery the most common type of error. The results were triangulated with findings from the medical literature and highlight the importance of cognitive limitations, deficiencies in non-technical skills and a systems approach to veterinary error.

Item Type: Article
Schools/Departments: University of Nottingham, UK > Faculty of Science > School of Psychology
University of Nottingham, UK > Faculty of Medicine and Health Sciences > School of Veterinary Medicine and Science
Identification Number: 10.1136/vr.103331
Depositing User: Eprints, Support
Date Deposited: 11 May 2017 11:12
Last Modified: 12 May 2017 12:53
URI: http://eprints.nottingham.ac.uk/id/eprint/42770

Actions (Archive Staff Only)

Edit View Edit View