The co-creation of multi-agent social innovations: a bridge between service and social innovation research
Windrum, Paul and Schartinger, Doris and Rubalcaba, Luis and Gallouj, Faïz and Toivonen, Marja (2016) The co-creation of multi-agent social innovations: a bridge between service and social innovation research. European Journal of Innovation Management, 19 (2). pp. 150-166. ISSN 1460-1060
Purpose: The research fields of service innovation and social innovation have, until now, been largely disconnected. At the most basic level, a great many social innovations are services, often public sector services with social entrepreneurs organizing and delivering service innovations. As well as this overlap in the focus of research, scholars in both research fields address socio-economic concerns using multidisciplinary perspectives. The purpose of this paper is to provide a framework that can bridge the two research fields.
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