Social implications of agent-based planning support for human teams

Jiang, Wenchao and Fischer, Joel E. and Greenhalgh, Chris and Ramchurn, Sarvapali D. and Wu, Feng and Jennings, Nicholas R. and Rodden, Tom (2014) Social implications of agent-based planning support for human teams. In: Collaboration Technologies and Systems (CTS), 2014 International Conference on, 19-23 May 2014, Minneapolis, USA.

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We present a field trial of how instructions from an intelligent planning agent are dealt with by distributed human teams, in a time-critical task setting created through a mixed-reality game. We conduct interaction analysis to examine video recorded field observations and game log data. The findings highlight the social process by which players interpret and negotiate the agent guidance as well as how these are intertwined with social dynamics of the teams. The insights can be used to develop an understanding of interactional issues around automated team instructions and inform the design of human-centred planning support systems.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Published in: Collaboration Technologies and Systems (CTS), 2014 International Conference on. IEEE, 2014, ISBN: 978-1-4799-5157-4. pp. 310-317, doi: 10.1109/CTS.2014.6867582 ©2014 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Keywords: Multi-Agent Systems, Planning (Artificial Intelligence), Social Sciences Computing, Agent Guidance, Agent-Based Planning Support, Automated Team Instructions, Distributed Human Team Social Dynamics, Game Log Data, Human-Centred Planning Support Systems, Intelligent Planning Agent, Interaction Analysis, Mixed-Reality Game, Social Process, Video Recorded Field Observations, Computational Modeling, Games, Legged Locomotion, Planning, Resource Management, Turning, Virtual Reality, Coalition Formation, Human-Agent Interaction, Instructions, Mixed Reality Game, Planning Support, Team Coordination
Schools/Departments: University of Nottingham UK Campus > Faculty of Science > School of Computer Science
Depositing User: Fischer, Joel
Date Deposited: 29 Jan 2016 09:37
Last Modified: 14 Sep 2016 14:57

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