A non–financial supply chain performance measurement framework for the Aerospace Division of Rolls-Royce

Cramp, Stephen Anthony (2013) A non–financial supply chain performance measurement framework for the Aerospace Division of Rolls-Royce. MSc(Res) thesis, University of Nottingham.

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Rolls-Royce places great emphasis on maintaining a consistent strategy with three main areas at the core of its business identified as being customer, innovation and growing profitability. The ability of the business to deliver on its promises and also putting the customer first is paramount to maintaining growth and securing the future of the company.

Driving delivery is part of the Rolls-Royce DNA which relates to the need for relentless focus on responsiveness and delivery. This study highlights the changing nature of the organisation and focuses on the new Aerospace Division and in particular the non-financial delivery metrics that operate within the supply chain.

The study reviews the current literature regarding supply chain performance methods, implementation strategies and factors affecting measurement frameworks. There is then a proposal put forward of what the new Aerospace metrics should be for the business together with an implementation proposal underpinned by a decision making and escalation framework.

Item Type: Thesis (University of Nottingham only) (MSc(Res))
Supervisors: Guinery, J.
Keywords: Business logistics, Rolls-Royce plc.
Subjects: H Social sciences > HD Industries. Land use. Labor
Faculties/Schools: UK Campuses > Faculty of Social Sciences, Law and Education > Nottingham University Business School
Item ID: 13221
Depositing User: EP, Services
Date Deposited: 08 Aug 2013 12:23
Last Modified: 15 Sep 2016 12:44
URI: http://eprints.nottingham.ac.uk/id/eprint/13221

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