Behavioural adaptation to in-vehicle navigation systems

Forbes, Nicholas Lloyd (2009) Behavioural adaptation to in-vehicle navigation systems. PhD thesis, University of Nottingham.

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This PhD investigates driver behavioural adaptation to in-vehicle navigation systems (IVNS). Behavioural adaptation is receiving an increasing amount of research attention in traffic psychology, but few studies have directly considered the concept in relation to IVNS. The thesis aims were addressed using a range of quantitative and qualitative methodologies.

Using two online surveys, over 1300 drivers (including over 1000 IVNS users) were sampled, to identify a range of positive, neutral and negative aspects of end-user behavioural adaptation to IVNS in terms of both safety and navigational efficiency. The first survey (N=450) aimed at drivers in general, showed that IVNS users believe they commit some common driving errors (e.g. misreading signs when leaving a roundabout) significantly less frequently than ordinary drivers who do not use these systems, but that they also feel they drive without fully attending to the road ahead significantly more frequently. The second survey (N=872) was aimed at IVNS users only, and further explored distracted driving. This survey found that the majority of IVNS users have interacted with their system while driving (e.g. to enter a destination), and that some do so frequently. It also showed that system reliability is a key issue affecting most current IVNS users, revealing that some drivers have followed inaccurate as well as illegal and potentially dangerous, system-generated route guidance information in a range of different contexts.

A longitudinal diary study (N=20) then collected rich qualitative data from a sample of worker drivers who regularly used their IVNS in unfamiliar areas. The data collected illustrated the diverse contexts in which drivers experience aspects of behavioural adaptation to IVNS identified in the surveys. Both the IVNS user-survey and diary study also identified key demographic individual difference variables (most notably age and computing skill) that were associated with the extent to which driver’s experienced different manifestations of behavioural adaptation to IVNS. Moreover, other individual difference variables (e.g. complacency potential, system-trust, confidence) were found to be associated with more specific behavioural adaptations.

Two simulator studies investigated system interaction while driving. The first (N=24) demonstrated the poor degree of correspondence between drivers’ perceptions of driving performance when entering destinations while driving (relative to normal driving) and objective performance differences between these conditions. The second simulator study (N=24) showed that safety and training based interventions designed to reduce the extent to which drivers use IVNS while driving or to improve their performance if they do had only a modest effect on dependent measures.

This thesis represents the first attempt in the literature to bring together research from diverse areas of human factors and traffic psychology to consider behavioural adaptation to in-vehicle navigation systems. By associating a range of these issues with behavioural adaptation to IVNS, it has indirectly increased the scope of several salient, previous research findings. Moreover, by investigating many of these issues in depth, using both quantitative and qualitative methodological approaches, it has set the foundation for future work. Such work should aim to explore many of the issues raised, and develop effective remediating or mitigating intervention strategies for negative behavioural adaptations that could adversely affect driving safety, as well as to encourage and support those which may be considered more positive.

Item Type: Thesis (University of Nottingham only) (PhD)
Supervisors: Burnett, G.
Keywords: ivns, in-vehicle navigation systems, drivers, driver behaviour, driver behavior, behavioural adaptation, behavioral adaptation, psychology, gps
Subjects: T Technology > TL Motor vehicles. Aeronautics. Astronautics
Faculties/Schools: UK Campuses > Faculty of Science > School of Computer Science
Item ID: 10798
Depositing User: EP, Services
Date Deposited: 13 Jan 2010 11:33
Last Modified: 16 Oct 2017 13:34

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